Buying Guides
How to Choose Medical Equipment Service and Support Contracts
Logistics, services and support contracts cover the post-sale lifecycle of medical equipment—delivery, installation, training, preventive maintenance (PM), corrective repair, calibration, parts logistics, software updates, and end-of-life disposition. They are negotiated by supply chain leaders, HTM/clinical engineering directors, and biomedical managers at the time of capital purchase, contract renewal, or warranty expiration. Service and equipment service contracts account for $10 billion in the U.S. healthcare system , making contract structure one of the largest controllable line items in the operating budget.
May 1, 2026Read article